Statement of Warranty
All products are warranted for two or three years from the date of purchase.
A copy of the invoice is required for warranty repairs or replacements.
Please email or call to notify us prior to returning items for warranty repair or exchange.
Payment Terms
T/T, Western Union
In case of breakage
All order shipments leave our facility complete and in working order. Customer must report any damage within 3 days of receipt of order by sending digital photographs (.jpg) of damaged items and shipping materials to us.Customer must retain damaged merchandise, packing and shipping containers until claim has been settled. Damage in transit is the sole responsibility of the carrier, and any claims beyond this 3 day period will not be deemed valid by us.
Free Samples
Usually WE DO NOT SUPPLY FREE SAMPLES as we receive too many requests – except the LED strip light.
Delivery
We arrange delivery via DHL,FEDEX and UPS or Ocean shipping.